How to Connect to Remote Support.
- Go to posmsoftware.com.
- Click on Support.
- Click on "Get the POSM Remote Support Application."
- Once the app downloads, click on the installer.
- Click "Next" to begn install.
- Click "Finish" to complete installation.
- Click "Connect" to run the support app.
- Enter your details in the boxes.
- Press "Connect" to start the support session.
- Click "Ok" for the security warning and "Ok" again to allow access.