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A Closer Look: POSM Technical Support

Learn what your POSM support contract includes and how our team helps keep your systems running.

S. Andrew Seidel, Tech Support and V.P. of Electronic Hardware
POSM Staff Robert Katter Performing CCTV Inspection

Full Service Technical Support

POSM Software includes one year of technical support with every purchase. After the first year, customers may renew at any time. Our support team brings extensive knowledge of computers, networks, databases, and real field experience.

Support includes remote access, troubleshooting, Windows updates, driver installation, and optimization for peak performance.

What Your Support Contract Includes

  • Phone and remote computer support
  • Software updates
  • Customized report creation
  • License transfers
  • GIS import/export support with MapReader
  • Access to update files and resources

Our goal is to eliminate downtime and keep your systems running smoothly.

Contact POSM Support

Call 859-274-0041 or use the support app to get assistance.