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Meet our POSM Spanish Speaking Veteran Tech Support

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POSM Technician Socrates
POSM GIS Specialist Octavio

Expanded Support for Spanish–Speaking Customers

POSM has invested in a dedicated team of Spanish–speaking support specialists to better serve our customers in Latin America and Spanish–speaking teams across the United States.

Whether you're installing POSM for the first time, upgrading hardware, or refining your GIS integration, our Latin American support team is ready to help.

What This Team Can Help With

  • New POSM installations and server configuration.
  • Database setup, backups, and performance tuning.
  • MapReader / GIS configuration and integration.
  • Training sessions for operators and supervisors.
  • Guidance on hardware upgrades and replacements.

Available Across Time Zones

Our Spanish–speaking team works closely with the broader POSM Support group, helping ensure that you can get answers and schedule remote sessions within your working hours.

How to Reach Us

When you contact POSM Support, let us know that you prefer to work in Spanish, and we'll connect you with a member of our Latin American support team.