Pipeline Services Company "Champion"s POSM Software 

CCSI LogoChampion (CCSI) is a nationwide pipeline company that specializes in inspection, repair, and cleaning services. Champion is comprised of four divisions - Industrial Cleaning, HVAC Duct Cleaning, Sewer Cleaning and Crossbore inspections. Its corporate office is in Cincinnati, OH with a satellite office in California.

According to Lincoln Stephenson, VP of Operations and Business Development, Champion has experienced steady growth since its inception in 1982, with a surge in the early 2000s when they added Crossbore inspections to their offerings. Today, crossbore inspections represent the majority of Champion’s business.

Lincoln says POSM had a lot to do with that.

Read more: Champion

NEW POSM SOFTWARE MAILING ADDRESS


WE’VE MOVED! POSM Software’s payment mailing address has changed. Effective immediately, if you pay your invoice by check, send to:

POSM Software
2145 Millsboro Road
Mansfield, OH 44906

Continue to make checks payable to POSM Software. Please note this change in your records. If your payment is already in the mail, rest assured your check will be forwarded to us.

We are updating our W-9 with the new address. It will be available on our website and upon request.

OTHER PAYMENT OPTIONS

If you prefer to submit a payments by PayPal, click here and scroll to the bottom of the webpage to begin.

To request a one-time direct bank account withdrawal, email Account Manager Megan O'Neal directly with your request at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Thank you for your attention to this matter. We look forward to continuing to serve you.


NEW HIRE SPOTLIGHT

Brad Hudson

Sales, Tech Support, Rocky Mountain Region
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Brad Hudson joined the POSM sales team to oversee the Rocky Mountain region in June 2020. Brad was recruited directly by POSM Sales Manager Derek Johnson.
 
Brad earned a Bachelor of Arts in Communications and Business from the University of Arizona in 2004 while remaining cool under pressure (100 degree temperatures, anyone?). Shifting gears from Arizona to the Rocky Mountains of Denver, Brad used his 20-plus years in client relations to transition to account management and project coordination and fulfillment.

 His ability to understand various businesses and their goals has made him an effective manager of many international projects, including work with the NBA. Brad and Derek worked together previously at RealGM.com, where they co-managed most International Basketball leagues and the NCAA. “I look forward to helping our clients operate more efficiently and economically through our everyday interactions.” Brad brings to POSM an innate talent for customer service and attentiveness: he understands the needs of our clients, actively solves their problems, and guides them through the next steps for success. We look forward to the growth he’ll bring to POSM Software and the value he’ll bring to our clients.
 
Brad is an avid sports fan; he enjoys his time in the snow, running hills, and spending time with his wife, son and two dogs.

Click here to go to our Staff Page.

POSM  Expands Tech Support Hours

As we expand our reach throughout the United States and into international territories, we have seen a greater need to extend tech support beyond our traditional Eastern Time 9 AM to 6 PM. We also realize that, in these unstable times with fewer workers tackling a more intense maintenance schedule, many of you out there are starting earlier and working later. You don’t need me to tell you that, glitches and problems don’t confine themselves to occurring between 9 to 6.

...glitches and problems don’t confine themselves to occurring between 9 to 6.

In response to all of that, we’ve expanded our manned tech support hours. These expanded hours do not affect your annual support renewal rate.

Effective immediately, and for the next few weeks, POSM Software Tech Support now offers expanded daily hours from 7 AM to 9 PM Eastern Time. With our expanded support staff, and taking advantage of time zones and overlapping shifts, no single person will be over-taxed during this experiment.

Read more: Tech Support Expanded Hours

Get your FREE POSM T-Shirts!

Software Developer Bob Katter Sporting the POSM tshirt in the field.

POSM Shirts Black and Orange

You still want 'em, we restocked 'em, NEW FREE comfy T-Shirts with the awesome POSM logo! Available again in a variety of sizes and our two most popular colors. How can you qualify for one? Yours FREE when you take action to help your business.

Read more: T-Shirts 2020

NEW HIRE SPOTLIGHT

POSM Staff Photo RJ

Regis Josef “RJ” Leveriza

Tech Support for Asia Pacific Sales
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Regis Josef “RJ” Leverza was recruited by POSM Sales Manager Derek Johnson in March of 2020 to join the expanded sales team. RJ will help build and manage our Manila, Philippines-based tech support team, an expansion which will greatly enhance POSM’s tech support with extended territory and by expanded daily support hours.  

RJ divides his time between several roles: he assists tech support by taking customer calls when needed; he also makes courtesy calls to customers who haven’t used POSM support for more than 6 months. He explained, “I ensure the product is working well for them and I also remind them that tech support is there whenever they need it.” He does all this while helping to create the Manila Tech Support Team. “POSM is a small group of really good people, everyone is easy to work with and very supportive,” RJ said. “POSM may be laid back, but we make sure to get the job done.”

His past experience includes 7 years support for financial institutions (including as a fraud analyst) and seven years as a Real GM international basketball consultant. RJ earned a Bachelor of Arts in Political Science from De La Salle University in Manila. He enjoys traveling, experiencing international culture and food, and playing video games. He follows various sports, including basketball, occasional European Soccer/Football, and he’s a fan of MMA.

We're excited to welcome RJ on board as part of the POSM team! To read more about the POSM Software staff, click here to go to our dedicated staff biography page.


New Hire Spotlight

David Hasenford POSM Software Sales
David Hasenford
Sales, West Coast and Latin America
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David Hasenford joined the POSM in February 2020. He was recruited by Derek Johnson to join the sales team, and oversees the West Coast and Latin America territories.

He says he is motivated by “the desire to put the best tools in the industry in the hands of the people who need them, including our Latin American brothers and sisters. I recognized that POSM’s mission is to help people. Inspections and data management are tough and tedious work, but are vital to our environment and economy. If I can leverage our terrific products and our support team to make the client’s workday less stressful, more productive, and more satisfying, our company’s future will be very secure.”

David brings 15 years of business development and entrepreneurship in the US and Latin America. He earned a B.A. in Geography and Communication from Indiana University.

During his free time he enjoys surfing, skiing, sailing, working out, and, in David’s own words, “the manly pursuit of yoga.”

We're excited to bring David on board to help us with this important expansion to our tech support.

Click here to go to our Staff page to read more short biographies about our talented POSM Software team.


Using POSM on your Home Laptop

POSM at Support Desk

Wow! So here we are in the thick of it. One day you’re in the office minding your business, that is, using POSM to audit inspections and generate reports, and the next thing you know, you can’t come in and are told to self-quarantine. Maybe you didn’t bring a dongle home (or your company doesn’t have that option). Maybe the computers are company property and they need to stay on the property.

It’s just you and your personal laptop, and days with nothing to do but load up the newest levels of your favorite video game and--

Hold on there. Not so fast. You didn’t really think it would be that easy, did you?

Read more: Using POSM on your Home Laptop

Tele-Vac Technicians Use POSM Templates

Tele-Vac Staff Peter Kellum and Mary Barron at WorkTele-Vac Environmental is a leading pipeline maintenance company operating in the Midwest; its engineers specialize in television inspection, hydro-jet cleaning, hydro-excavating, CIP Pipe Patch for repairing sewer pipes, sewer testing and grouting. It services some of the largest and oldest pipeline systems in America. Tele-Vac was founded in 1991 in Mason, OH (20 miles north of Cincinnati).

Under the leadership of President Larry McCauley and Vice President Joe McCauley, Tele-Vac recently opened  three satellite offices in Columbus, OH, Birmingham, AL, and Pompano Beach, FL. Tele-Vac works closely with NASSCO to help develop technical standards for the industry, including guidelines for identifying and repairing crossbores.

 

POSM works closely with Tele-Vac to “help us create a unique template for each company."

Sewer Pipe with Gas Crossbore Illustration

Co-project managers Mary Barron and Peter Kellum (pictured above) work closely together to oversee projects from the Mason (Home) Office. Together they have nearly 60 years experience in the industry and 23 years with the company. Their teams of engineers operate IBAK, Rausch and RS Technical/Subsite inspection equipment, which all run POSM Software for their inspections. Tele-Vac maintains over 20 active POSM operating licenses.

Read more: Tele-Vac