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The POSM Remote Support Application is the easiest way to start a support session. 
Download, install and run the program from the link below. Fill in the required fields, then press the Connect button.

Get The POSM Remote Support Application.

Hot To Connect To Remote Support

One Time Support Session.
If you have obtained a PIN code, enter it here, then press Connect To Technician to start a remote support session.
Run the application, or download then run the application to proceed. Once the sessions starts, press the Ok button to allow access to your system.

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